If this does not help, please share another SSU. Bluetooth®: Intel® Wireless Bluetooth® for Windows® 10
Wireless: Intel® PROSet/Wireless Software and Drivers for Windows® 10Ģ. If this resolves the problem, contact your VPN Software vendor for support.ġ.
Disconnect from, or disable, your VPN software. However, we can make the following suggestions as a starting point:ġ. Since you have a VPN connection active, we did not receive any connection speed information for your wireless adapter. Your Bluetooth® module is enabled but using the OS provided generic drivers, which may possibly produce some interference issues if you're using the 2.4GHz wireless band. You're connected to the internet through a VPN (Endpoint VPN Client*), this may result in decreased throughput (slower connection).ģ. You're currently using PROSet/Wireless Software Version 19.50.1, the current version is 20.10.2.Ģ. I've deleted it from your post as requested.ġ. We cannot see any changes that may currently need adjusting. Since you didn't experience the same issues when connecting to your phone's hotspot tethering, our main recommendation is to move your router to a more centralized location, consider a different router model, or to add WiFi extenders to your network. This connection rate may be caused by your low signal strenght, wireless interference, or (less likely), wireless antenna issues such as your laptop having a loose internal antenna connector. If your router was a Wireless-AC model (802.11ac), your adapter would be able to reach a maximum connection rate of 867 Mbps. This number is usually greater than your download speed, as it accounts for all the network overhead such as encryption, routing, etc.Ĭonnecting to a legacy Wireless-N (802.11n) network, your adapter is capable of a connection rate of 300 Mbps. You're currently achieving only 90 Mbps with a signal strenght of 60%. This is the speed at which your adapter is communicating with your router or wireless access point. When we review your SSU report, we take a look at your current connection rate. Your download speeds on the other hand, may also be router related, however we cannot guarantee this entire. Each device simply takes as much bandwidth as it's alloted. If your WiFi as a whole slows down, it's because of the way that your router is choosing to distribute it's available bandwidth. Your adapter cannot control or affect other devices on your network. Although they both seem to be router issues. We believe that you're experiencing two separate issues. Note: my previous 4-year-old laptop was able to run those games very well without internet problem Uninstalled Intel PROSet driver and installed from Lenovo website (my laptop is Lenovo E470)
Switch between VHT and HT mode but no difference Changed in the advanced setting of network Disabled RSC on the adapter (already undone because I believe that Windows released the patch for that and my laptop is already updated) Microsoft) and saw a lot of workarounds but none of them worked for my case. I followed a lot of threads in Intel community and also other communities (e.g. But watching even 4K video on Youtube didn't affect like those aforementioned games, even if it should affect more. Moreover, the download speed of the laptop is considerably slower than my phone (also with 802.11ac dual band), but the upload speed are the same or even faster on my laptop. But immediately when I closed the game, everything seems fine again. And when I opened some programs, especially games (Overwatch, GTA V (online)), the entire network is significantly slow and with increasing ping and finally disconnected from the game server. Sometimes when the laptop connected to the internet, the entire network became suddenly slow for a period of time. I've bought a new laptop (with Intel Wireless AC 8265) since last week and I experienced some issue on the internet connection of the laptop.